Shipping FAQs

Domestic Shipping

  • Tuff-N-Lite® offers FREE No-Rush Domestic Shipping on orders $500 and over, shipping to the lower 48 United States. The free shipping offer does not apply to Alaska or Hawaii. To qualify for free shipping, your subtotal must remain above $500 after coupon codes have been applied.
  • We do not refund lost, damaged, or stolen orders shipped to mail forwarding services.

International Shipping

  • For international orders and orders shipped outside the lower 48 contiguous United States, please call +1 (877) 883-3654 to discuss available shipping options.
  • Most international orders are shipped via UPS. We work to get these orders out the door in 2-4 business days. A phone number is required for the carrier to arrange final delivery and to avoid delays.
  • Transit times vary by country but typically averages 3-5 business days (Monday-Friday) not including the time required to clear customs. The shipping fee is calculated based on destination country and weight of the package. There is a 10% surcharge fee that helps cover additional fees (i.e. taxes and duties for countries that we can prepay this charge on behalf of the customer).

P.O. Boxes & Military Addresses

  • We are currently unable to ship to P.O. boxes or military addresses (APO/FPO/DPO).
  • Please call +1 (877) 883-3654 to discuss available options.